Education Business System Support Officer

  • Location
    South Croydon, Greater London
  • Salary
    £400.00/Daily
  • Category
    IT - Business/Systems Analysis
  • Job type
    Contractor
  • Industry
    IT and Telecoms
  • External Reference
    5751

Adecco are currently recruiting for a Education Business System Support Officer for a South-London local authority.



  • Education Business System Support Officer

  • Remote working

  • Full time - 36 hrs per week

  • Temp role - 6 months (possible extension)

  • £400 per day Umbrella


Tasks to be completed:-



  • Working with the Operational Service Managers to build a range of reports required to support our data quality and performance for statutory schools admissions service and commissioned children centres service

  • Using SQL Report Builder/SQL extract data in order to respond to Freedom of Information requests

  • Lead on the implementation of 2 factor authentication on our Schools Admissions Management (SAM) portal for target go live date Autumn term 2021

  • Lead on the reconfiguration of Early Intervention and Safeguarding Case Management System following service offer redesign

  • Lead on the termly LLPG address file import and resolve queries with our address management team

  • Support with the configuration and set up for 2021/2022 admission rounds

  • Working with the Software Supplier lead on the application upgrade for 21.1 and 21.2

  • Undertake a range of system administration and data clean up tasks including new user set up and training, duplicate record and school base merge, new school set up

  • Provide training and produce training guides

  • Respond and resolve a range of tickets/enquiries from internal staff, members of the public and professional staff (i.e. schools) on Servelec products used by Croydon


Essential experience



  • Experience in SQL Report Builder/SQL

  • Experience of configuring and using Servelec Synergy Early Intervention and Safeguarding Case Management System

  • Experience of configuring and using Servelec Synergy Admissions module (Synergy core, Schools Admissions Management (SAM) portal, In Year Parent Application portal











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy












To speak to a recruitment expert please contact Sadie Nunn