Email Production Manager

  • Location
    London, Greater London
  • Category
    Energy - Energy
  • Job type
  • Industry
  • External Reference

New Energy Platform (NEP) is a new business unit, which will provide low-cost, digital-first, hassle-free energy to consumers and small businesses in the UK. Our ambition is to be the largest energy supplier in the UK for residential and small businesses, with a brilliant service that is effortless, reliable, hassle-free and low-cost. We need your help to make this happen… we are recruiting for a number of exciting new positions including an Email Production Manager.

Working as part of the CX, Sales & Marketing team, and together with the wider NEP business, to:
* Develop and deliver a customer-focused multi-brand Energy business, in order to disrupt the UK market and drive substantial value and customer growth
* Build long term relationships with new and existing Consumer and Business customers, through experiences and interactions that they truly value More specifically:
* Design and build compelling email communications supporting the business strategy
* Develop communications to bring the brand to life for our customers, and deliver the brand and marketing objectives

Key Accountability

Manage the end-to-end design and build of responsive emails, including creative assets and html build.
▪ Perform campaign-specific quality assurance testing to validate functional and rendering performance.
▪ Demonstrate subject matter expertise on NEP's email templates, email channel best practice, process and principles, and channel capabilities.
▪ Stay current with best practices, strategies, and industry standards related to email.
▪ Work with the Brand and Marketing team to ensure that all email communications are on brand
▪ Understand the performance of communications and use this data to drive continuous improvement in email design
Work with Campaign Developer to design A/B and multivariant tests to increase engagement across marketing channels

Key KPIs:
▪ Open/CTR
▪ Customer Engagement
▪ Retention
▪ Acquisition

Values & behaviours
▪ Drives results in a fast-paced changing environment
▪ Thrives within uncertainty, takes decisive action and learns from mistakes
▪ Always strives to do better for our customers
▪ Curious and actively challenges the status quo to deliver better outcomes
▪ Brings energy to what they do and collaborates for the right result
▪ Open mindset, hungry for new challenges to meet business needs and develop professionally

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Mark Mayer