Email Support Advisor

  • Location
    Sunderland, Tyne And Wear
  • Salary
    £9.00/Hourly
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Temporary contract
  • Industry
    Sales and Retail
  • External Reference
    JN-112020-154637

Adecco are working in partnership with a market leading client that is looking to recruit experienced customer service advisors on a ongoing temporary basis.



Responsibilities and duties of this position include:




  • Operative effectively with in customer centre environment

  • Liaise with customers via email and telephone

  • Provide a warm and friendly point of contact

  • Build an instant rapport with customers

  • Understand the nature of the enquiry

  • Provide excellent customer service

  • Accurate record keeping and data entry



Essential Skills & Experience


* Working within a customer service environment


* Ability to work to targets


* I.T literate and competent


* Maintaining high standards of professionalism


* Presenting a friendly & polite manner


* Consistent delivery of quality & attention to detail


* Enthusiasm for customer service & satisfaction



Working hours are between the hours of 06.00am and Midnight, working 5 days out of 7, flexibility is required depending on business needs. This is a ongoing temporary role.



For more information or to arrange an interview contact us today.



The Adecco Group UK & Ireland is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Jack Krelle