Email Support Advisor

  • Location
    Sunderland, Tyne And Wear
  • Salary
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Temporary contract
  • Industry
    Sales and Retail
  • External Reference

Adecco are working in partnership with a market leading client that is looking to recruit experienced customer service advisors on a ongoing temporary basis.

Responsibilities and duties of this position include:

  • Operative effectively with in customer centre environment

  • Liaise with customers via email and telephone

  • Provide a warm and friendly point of contact

  • Build an instant rapport with customers

  • Understand the nature of the enquiry

  • Provide excellent customer service

  • Accurate record keeping and data entry

Essential Skills & Experience

* Working within a customer service environment

* Ability to work to targets

* I.T literate and competent

* Maintaining high standards of professionalism

* Presenting a friendly & polite manner

* Consistent delivery of quality & attention to detail

* Enthusiasm for customer service & satisfaction

Working hours are between the hours of 06.00am and Midnight, working 5 days out of 7, flexibility is required depending on business needs. This is a ongoing temporary role.

For more information or to arrange an interview contact us today.

The Adecco Group UK & Ireland is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Jack Krelle