Employers Support Team Advisor

  • Location
    Newcastle Upon Tyne, Tyne And Wear
  • Salary
    £8.91/Hourly
  • Category
    Sales & Retail - Call Centre
  • Job type
    Temporary contract
  • Industry
    Sales and Retail
  • External Reference
    EST/NCL

An exciting opportunity to work on a national helpline providing specialist advice and support to employers so that they can effectively engage in apprenticeships.


Successful candidates will help employers and training providers engage in a positive relationship to provide suitable apprenticeship vacancies.


In order to provide personalised advice, responsibilities will include tailoring information to customers and their situations, monitoring developments relating to apprenticeships and raising awareness of support options available to small businesses and training providers. The role will include taking inbound calls and making outbound calls.


Extensive training will be provided to ensure you are in a position to develop plans, interventions, initiatives and delivery models which encourage demand for apprenticeships from employers in line with the Government's ambitions and priorities for the apprenticeship programme.


Training is conducted on site with a view to working from home after successful completion


The position is subject to DBS Check and further vetting processes as appropriate to fill our contractual and safeguarding procedures


Hours - Mon - Fri 8am - 6pm


Salary - £8.91 per hour


Adecco is an equal opportunities employer












Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Valerie McGowan