Equity Release Introducer

  • Location
    Belfast, Antrim
  • Category
    Banking & Financial Services - Client Services
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

We delighted to be working with our client who is continuing to grow across Northern Ireland

Are you looking for an immediate start into a forward-thinking company with career progression that knows the value of your work history?

Does this sound like you?

The Role

You will be the first point of phone contact for our customers.

You will be asked to book appointments between our customers and our advisory service, which is achieved both through inbound and pro-active outbound calling. (However this is not a cold calling role as all customers will have expressed an interest in hearing about our products beforehand).

It is your priority to deliver a great customer experience by being helpful and making doing business with us an easy, efficient and positive experience.

We are seeking someone who is target driven and who is looking to take their next career step within financial services.

You will

  • Provide a prompt, friendly and efficient initial point of contact for customers, helping with information they might request

  • Pro-actively make outbound calls with the aim of booking an appointment with the customer

  • Take inbound calls and answer product enquiries

  • Manage and maintain a diary system that ensures call-backs are well timed and delivered

  • Create and book appointments between Customers and our Customer Advisors

You are

  • Customer orientated and have the customer's best interest at the heart of everything you do

  • Able to work under pressure to achieve objectives within timescales, without compromising accuracy and quality

  • Extremely organised, with the ability to make intelligent decisions when faced with competing priorities

  • Excellent at both verbal and written communication, with great interpersonal skills and the ability to communicate at all levels

  • GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Marta Gomez Borge