Estate Manager

  • Location
    London, Greater London
  • Salary
    £ 21.66 - £ 28.04 / Hourly
  • Category
    Public Sector - Housing
  • Job type
    Temporary contract
  • Industry
    Public Sector
  • External Reference
    JN-052019-68946

Adecco are currently recruiting for an ESTATE MANAGER to work for a local authority in WANDSWORTH.



ESTATE MANAGER


WANDSWORTH


TEMP ROLE - 3 MONTHS (POSSIBLE EXTENSION)


£21.66 per hour PAYE / £28.04 per hour Umbrella


FULL TIME



Job Purpose: To manage approximately 900 properties and deal with a wide range of tenancy and leasehold issues.


Specific Duties and Responsibilities: 1. Responsible to the Area Housing Manager through the Senior Estate Manager for the day to day management and routine repair of a group of dwellings within the Area.


2 2. Provides the main point of local contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders complaints.


3. Responsible under guidance, for prioritising own workload, action upon enquiries and requests on management and repair matters, also a variety of matters affecting the Council's interests and the general welfare of tenants and leaseholders.


4. Is expected to be conversant with current legislation relating to generic housing management matters, incorporating changes as they occur, imparting the information to tenants, residents and leaseholders as required.


5. Transfers tenancies in routine cases, in accordance with relevant Council policy. Investigates non-routine cases, liaising with solicitors, social workers, etc., and where appropriate drafts committee reports.


6. Responsible for assessing housing need in accordance with Council policy. Investigates and recommends management transfers, prepares reports for Area Housing Manager/Senior Estate Manager where appropriate.


7. Responsible for accompanied viewings and signing of new tenancies ensuring all necessary documentation and records are produced. Advises new tenants of the provisions of the tenancy agreement, local facilities and the proper use of appliances and installations.


8. Visits and reports on dwellings occupied by families with social difficulties. Liaises with Social Services, Health Visitors, Environmental Services Officers, Police etc. Arranges and attends case conferences in connection with such families.


9. Issues orders for routine repair work in accordance with Council procedures including pre and post inspections and the checking of invoices.


10.Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 11.Acts as the focal point for information dissemination on repairs contracts of all types. Responsible for liaison with residents, contractors and other interested parties.


12.Responsible for the care and appearance of estates and their amenities, making recommendations for improvements and taking action as appropriate to the needs of the area.


13.Gives permission to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and procedures.


14.Carries out investigations for insurance purposes, prepares reports for submission to the Council's Insurance Officer. Assists tenants with removal arrangements. Advises on compensation rights liaising with both parties to resolve the claim.


15.Responsible for investigating and taking appropriate action on complaints from residents, Members of Parliament and Councillors including drafting committee reports etc.


16.Assists the Resident Participation Officer, in maintaining positive liaison with existing tenant, resident/leaseholder associations as directed by the Area Housing Manager and assists, where appropriate in the formation of new associations.


17.Attends Court as necessary on housing management cases, unauthorised occupants and squatters, also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation.


18.Responsible for the removal and storage of property from evictions, unauthorised occupations, death etc., ensuring an inventory is taken, orders are raised for clearance. Similarly responsible for disposal of same, ensuring monies received are paid into the correct accounts.


19.Maintains close liaison with resident wardens of sheltered schemes on management matters and advises accordingly including dealing with miscellaneous cash collection.


20.Calculates charges and consults with leaseholders in accordance with relevant legislation including preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Advises the appropriate section/department when consultation completed. Similarly advises leaseholders on matters relating to routine service charges answering service charge enquiries within timescales laid down in the Leaseholder's Charter.


21.Responsible for investigating, processing as necessary and providing performance monitoring information on vacant properties, nuisance cases, squatters and unauthorised occupation.


22.Inputs up to date details on the Saffron computer system via an on line computer terminal, accessing the relevant information. Remains conversant with information technology.












Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Sadie Nunn