Estates Officer

  • Location
    Sheffield, South Yorkshire
  • Salary
  • Category
    Construction & Property - Property Management, Facilities Management
  • Job type
  • Industry
    Construction and Property
  • External Reference

Adecco are currently recruiting for an Estates Officer based in Sheffield.

As an Estates Officer, a typical day might include:

  • Delivering a high-quality service that ensures the estates are kept clean, tidy and free from hazards, helping customers to enjoy their home and neighbourhood responsibly; by performing and co-ordinating a full range of estate services and building checks to ensure that our neighbourhoods are safe and pleasant places where people want to live.

  • Record and undertake regular structured audits to monitor communal blocks and neighbourhoods; ensuring that any action required is completed in required timescales.

  • Time controlled audit and recording of the condition of communal buildings and related facilities, carrying out checks on the safety and security as per procedures, including the testing of fire prevention, fire evacuations and testing for Legionella.

  • Monitoring contractor performance, ensuring detailed records are maintained and carrying out relevant inspections to ensure high quality work. Raising and agreeing resolution of any contractor non performance for the residents

  • Identifying, planning and actioning improvements to the estate service we provide

  • Planning and ensuring work for both internal and external communal clearance teams are kept to timescales and completed to a safe and satisfactory manner standard.

  • Proactively working and negotiating with our stakeholders and partners to optimise the best outcomes for our customers and adding value for money

  • Collating proof, putting into a court format to enforce tenancy breaches, where there is evidence of a breach of the 'by laws' for tipping on our land

  • You will collate and record meter readings to ensure value for money; identifying and dealing with any anomalies

  • Being out and about in our neighbourhoods, talking to customers, solving problems - you will be our eyes and ears in the areas where we work

Your role is key to the continued improvement of customer satisfaction and safety in the neighbourhood and buildings in which they live. Being an integral part of the Customer Excellence team opens the door on a whole range of future options and career progression. The more you put in, the more you get out.

The must haves:

  • GCSE English & Math or equivalent

  • Knowledge of undertaking monthly inspections on fire prevention and safety equipment, i.e. fire doors, fire blankets, hose reels, extinguishers, (compliance & H&S).

  • Knowledge of undertaking weekly remedial actions to prevent legionella (Compliance & H&S).

  • Competent computer skills in word, excel, outlook and be willing to learn new ones.

  • To hold or be willing to undertake the relevant Fire and Legionella certification.

  • To have experience of representing in Court or have a willingness to learn

  • A confident lone worker and ability to investigate and enforce tenancy breaches, that may end in Court action.

  • Willingness and ability to work flexible hours to suit customer and business needs

  • Ability to maintain excellent and accurate reporting in a timely manner

  • Excellent inter-personal and negotiation skills with the ability to lead and formulate projects.

  • Be highly motivated and an excellent problem solver, to improve the estates for residence

  • Be highly organised and the ability to prioritise

  • Ability to communicate at all levels and in particular have a nonjudgmental, approachable and calm approach to vulnerable customers

  • To be professional in persona, as the role includes attending internal and external meetings; attending visits with members of the Neighbourhood and Safer Communities teams.

  • Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives.

The added extras:

  • You will have managed multiple projects at the same time

  • You will have experience of cross team and stakeholder working

  • You have recent hands on experience of being part of a wide-ranging change process, happy to try new things.

  • You'll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.

  • Designing signage and general advice letters

  • Good overall general multi-skilled experience, such as building maintenance, carrying out minor repairs, decoration and general gardening duties

  • Ability to search for value for money, either by sourcing labour and/or materials

  • Happy to roll up your sleeves and help.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Adam Perry