Executive Support Officer

  • Location
    South Croydon, Greater London
  • Salary
    £16.88/Hourly
  • Job type
    Contractor
  • Industry
    Admin and Secretarial
  • External Reference
    6414
  • Category
    Public Sector - Public Sector Administration

Executive Support Assistant
6 month initial assignment (possible extension)
36 hours a week
Hybrid role (2/3 days in office when required, CR0 1EA)
£16.88 hourly paye



Role Purpose:


Acting as an executive support partner to the Director within the Divisional Leadership Team to enable and facilitate the achievement of the Director's and Corporate Leadership Team's strategic objectives and key outcomes; as well as the Divisional objectives and outcomes



Duties & Responsibilities:



  • Undertaking research on a self-directed basis - for example - drafting responses to Councillor questions, Freedom of Information requests, directing enquiries of the Director and Division requiring a specialist reply or response to those able to respond on behalf of the Director or Division - and tracking completion of the reply/response.

  • Liaising with the Chief Executive's office and Divisional Leadership Team to ensure that the Director is involved in and prepared for all meetings and communication with: their portfolio holder(s). Members, Corporate Leadership Team and other key stakeholders

  • Developing and maintaining effective working relationships with Director, Corporate Leadership Team, and other key stakeholders

  • Working with the Director to ensure effective and proactive diary management, (re)prioritisation and booking of meetings, events etc

  • Implement and support effective diary management tools for the Director (flags, bring forwards, use of enabling technology).

  • Preparing and debriefing after key meetings that the Director has - ensuring key actions are noted and acted upon, and providing the Director with a confidential and trusted facility for reflection and discussion with the post holder providing a trusted and valued single point of reference for the Director and Division.

  • To organise, and take notes at key meetings that are necessary for the Director



Knowledge & Experience:



  • Ability to work in close partnership with the Director and to provide executive support

  • High level of written and oral communication skill and planning skills

  • Excellent communication skills including the ability to communicate tactfully and sensitively with a wide range of residents, council staff and others

  • Experience providing administrative support to a senior director or senior manager including diary and inbox management, drafting letters, answering phones, dealing with a variety of customers/stakeholders

  • Highly proficient IT skills including Microsoft Word, Excel, and the ability to manage multiple complex diaries through Microsoft Outlook and the ability to quickly learn new systems such as for the management of casework and correspondence.











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To speak to a recruitment expert please contact Rebecca Evans