Facilities Administrator

  • Location
    Birmingham, West Midlands
  • Salary
  • Category
    Office and Secretarial - Office Assistant
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

This role is based in Birmingham.

Job Title:

Facilities Admin- Contractual


Under general direction plans, organises day to day Facilities/Office services

Reports to:

Facilities Manager (UK)

Dotted line reporting to Birmingham Centre Head

Immediate level of subordinates:


Objectives of the job:

  • To ensure Facilities support to internal and external customers in designated areas of responsibility

  • To ensure Facilities support to customers as per Service Level Agreements (SLA)

  • To ensure increased customer satisfaction.

Principal duties and responsibilities:

  • To ensure facilities services like House Keeping, Maintenance, Access systems are up to standard. Complete a floor walk every day to check standards.

  • Provide SLA based services through AHD system. Monitor tickets, resolve the issue and close tickets on AHD system within the stipulated SLA.

  • Issuance of ID cards for new employees using AMBIT system and resolving access card issues with corporate team. Shredding of returned ID cards and document as per guidelines.

  • Liaison with facilities contractor (14forty) / building maintenance team for day to day issues such as air conditioning, etc.

  • Coordinating Health & Safety training and performing role of DRR admin.

  • Sourcing office supplies & stationery, maintain inventory of stationery, monitoring re ordering levels. Periodic utilisation reporting.

  • Yearly asset verification and labelling

  • Ensuring all meeting rooms are setup in the morning

  • Having periodic floor walk with facilities contractor (14forty) and fixing the issues.

  • Help arrangements for events and VIP visits in conjunction with HR

  • Arrange catering through vendors and maintain records for invoice processing

  • To perform the role of fire warden and first aider.

  • To adopt and implement environment friendly practices and ensure conservation of natural resources and proper waste disposal.

  • Scanning & Sending incoming FAC invoices to payments team, including translations

  • Attendance during critical equipment failure occasionally on weekends

  • Flexible to accept the adhoc requests such as help with shifting goods etc

  • Request vendors for Purchase Orders/ set up quotations for internal use/ contact person for vendors (mediate in invoice issues)

  • Sending out posts and Couriers and maintaining records. Distributing incoming posts.

  • Facilitate with compliance audits

  • Regularly meet with the on-site FM team to ensure a robust working relationship

  • Ensure all regulatory and internal Facilities matters are concluded in a timely and effective manner in line with Company and local protocols

  • Planning monthly & periodic meetings including R2R and local team meetings in each Tower

  • Support Centre Head and Tower Leads with adhoc requests of admin support where workload allows.

  • Sending out posts and Couriers and maintaining records. Distributing incoming posts.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Emma King