Faults Administrator

  • Location
    Nottingham, Nottinghamshire
  • Salary
  • Category
    Energy - Oil Refining & Oil Products
  • Job type
    Temporary contract
  • Industry
  • External Reference

Job Title - Faults Administrator

Location - Nottingham NG7 2NR

Start date - ASAP

End date - Jan 2022
Pay Rate - £9.50 p/h

Hours - 39 hours a week (8am-4.30pm can be flexible)

Remote working - ( 4 weeks onsite training )

To provide full administrative support to the faults team. To work flexibly within the team to undertake a range of tasks by applying established policies and procedures. To be responsible for queries/problems within own area, following the most appropriate course of action within procedural constraints. To be responsible for continual process improvement for area of responsibility


  • Be aware of the contractual SLA's for the NHH, HH and sub-metering faults and contribute to achieving these SLA's.

  • Work to daily and weekly targets set by the faults team leader. Be able to manage own workload to achieve these targets, being flexible to accommodate a change in priorities.

  • Monitor and improve industry and customer performance, producing reports to show visibility of this.

  • To interact with internal and external customers on a daily basis and to resolve any associated queries within the specified timescales.

  • Provide full administrative support to the team in relation to process improvement ideas/suggestions.

  • To ensure that the data entered into any of the back office systems is of a high quality and is accurate.


Educated to at least GSCE/O level

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Charlene Thompson