Field Service Technician

  • Location
    Evesham, Worcestershire
  • Salary
  • Category
    Engineering, Aerospace, Automotive - Machinery Service & Maintenance
  • Job type
  • Industry
    Engineering, Aerospace and Automotive
  • External Reference

We are recruiting for a Field Service Technician with experience in maintenance of industrial plants, preferably in the energy sector. The candidate will ideally have Electrical and/or Mechanical background with the ability to perform maintenance activities in both of these fields.

Key Tasks:

  • Provide technical support to troubleshoot and resolve electrical problems; including but not limited to generator set and balance of plant equipment.

  • Maintain, analyse, assess, diagnose, troubleshoot and repair various OEM scope as installed at client sites

  • Perform Minor and Major Overhaul.

  • Assist the Service Area Manager (SAM) establish parts and labour estimates required for equipment and system repairs.

  • Maintain, establish and identify Service vehicle tooling/parts/etc. requirements.

  • Provide technical expertise to the SAM or alternate.

  • Complete detailed Field Service's Report before leaving a client site and submit expenses weekly to the SAM or his alternate.

  • Proactively prepare materials list for preventative and corrective work

  • Proactively review assigned materials necessary for maintenance actions, informing the SAM/purchasing if further materials are required

  • Reference point for the client, assure the continuous and correct operation of the plant

  • Professionally communicate with clients and maintain a confidential client relation ensuring maximum client satisfaction

  • Assure that all the maintenance activities are performed on time and in accordance with the contract and OEM

  • Assist clients with telephone support to address technical issues

  • Be available for calls from clients and coordinate the level of response.

  • Listen to clients' requests and, in cooperation with the SAM, operate in order to exceed their expectations

  • Take care of the plant, assuring that the plant is kept in clean and tidy conditions

  • Responsible for providing client service directly on sites

If you would like to know more about this opportunity, then please contact Gemma at Adecco today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Gemma Partridge