Field Service/Gas Generator Engineer

  • Location
    Birmingham, West Midlands
  • Salary
  • Category
    Engineering, Aerospace, Automotive - Electrical & Electronic Engineering
  • Job type
  • Industry
    Engineering, Aerospace and Automotive
  • External Reference

We are recruiting on behalf of our client for a permanent field service/gas generator engineer, based in south Birmingham.

The successful candidate will work 8:30-17:30 Monday to Friday with a 30-minute lunch. Starting salary is £30,000 per annum plus company vehicle suitable for the role, laptop, mobile phone for business use and pension.

Main Duties:

  • Service Support for all customers relating to all products.

  • Visit different site locations as and when required

  • Dealing promptly with all customer technical/warranty requests furnished by the Service manager

  • Working with External Sales Managers to ensure effective customer management

  • Maintain accurate and up to date records for all work carried out, submitting to the Service Manager

Essential knowledge and experience

  • Technically proficient with experience of generators, and or lighting towers.

  • 16th edition electrical certificate or above.

  • Literate and numerate

  • Computer literate with knowledge of Microsoft Office applications Microsoft Excel, Word and Access

Critical skills and abilities

  • Ability to prioritise work and meet deadlines while producing accurate work at all times

  • Excellent telephone manner

  • Good personal appearance and general organisation of work

  • Able to work as part of a team as well as under own initiative

Responsible for:

  • Delivering 100% customer service and exceeding customer expectations in all aspects of work.

  • Prioritising workload to ensure all work is completed accurately and within required deadlines.

  • Adhering to the company's policies, aims and objectives, and suggesting improvements where possible

Key Performance Indicators

  • Accuracy of work

  • Timekeeping

  • Dealings with customers (via telephone as well as face-to-face)

  • Management of personal workload and constant improvement of our systems

  • Level of support to external & internal sales staff, and prioritizing the customers' requirements

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Lyahna Tulloch