Finance Customer Administrator

  • Location
    Birmingham, West Midlands
  • Salary
  • Category
    Office and Secretarial - Administrative Assistant
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

We are currently looking to recruit a number of people into a busy finance team for an international organisation due to continued growth.

These roles are permanent roles working within a Financial administration type position and you will ideally have administration or customer service experience or some relevant experience or qualification in finance type roles.

The ideal candidate would be proactive in finding solutions to problems, organised, a team player, and have good attention to detail.

In return they offer:

  • Cross training and ups killing across accounts and departments


The role will include:

  • Accurate data entry onto the in-house pay and bill systems

  • Updating systems and database housekeeping

  • Completing varied administration

  • Making and taking internal and external calls

  • Dispatch of sales invoices with all relevant and required back up

  • Query resolution within agreed timeframe (SLA)

  • Dealing efficiently with internal and external customers both over telephone and by email

  • To ensure all allocated Standard Operating Procedures (SOP)are up to date

  • Participation in Problem Solving sessions

  • Process confirmation to ensure high level of accuracy

  • Training plan management

  • Supporting in other teams where needed

  • General administration tasks when required

Skills and Experience required

  • You must be willing to learn and have a strong interest in administration

  • Excellent customer service skills

  • Good communication

  • Strong attention to detail

  • Confident working with customers and colleagues over the phone

In return you will be offered full training and be offered a competitive salary of between £16-17k

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Emma Moxon