Finance Officer

  • Location
    London, Greater London
  • Salary
    £15.33/Hourly
  • Category
    Accountancy & Finance - Finance Assistant
  • Job type
    Temporary contract
  • Industry
    Banking and Financial Services
  • External Reference
    5028EALING

Seeking a Finance Officer to work in the surrounding area of Ealing to WFH with 1 or 2 days in the office.


3 months (possible extension)


£15.33 PH PAYE


PURPOSE OF ROLE:

To work as part of a team in order to provide an efficient and effective Adults Finance
Income function on behalf of the Corporate Finance and Adults Services Directorate.

KEY ACCOUNTABILITIES:
* Assist in all aspects of the credit control process for Adults' Services care fees,
under the direction of the Adult Social Care Collections Manager.
* Deal promptly and efficiently with internal and external customers, their financial
representatives, other persons and/or organisations (with a legitimate interest).
Accurately record all information received.
* Assist in the preparation and processing of refunds on behalf of Adult Services
customers.
* Manage own caseload, under the direction of the Adult Social Care Collections
Manager.
* Assist in identifying vulnerable customers and providing support during the
process to enable the customer to pay their care fees in line with all
safeguarding procedures.
* Propose, set up and monitor instalment arrangements for outstanding debts
whilst maintaining accurate payment and instalment records. Promoting Direct
Debit as the Clients preferred method of payment, and
* Deal accurately with AUDDIS notifications and implement any changes to
recovery action in respect of Direct Debit arrangements.
* Assist in the review and update of all the team's documentation, policies and
procedures to comply with statutory and operational requirements in line with professional standards.
* To assist more junior, temporary or less experienced staff, apprentices and work
experience students by providing day to day advice and guidance on using the
system and with procedures

KEY PERFORMANCE INDICATORS:
* Monthly cash collection targets
* Annual arrears collection targets
* Accuracy of Financial and Customer Data

KEY RELATIONSHIPS (INTERNAL AND EXTERNAL):
* Adult Services
* Corporate Finance
* Customer Services inc LT&AR
* Customers and/or their Financial Representatives.


Consultant: Sarah Gillan Telephone: 07849 629289


The application process is subject to the successful completion of background and reference checking. Adecco Group is an equal opportunities employer If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance.












Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Sarah Gillan