Financial Assessment Officer

  • Location
    Wolverhampton, West Midlands
  • Salary
    £ 15.6 - £ 20.59 / Hourly
  • Job type
  • Industry
    Social Care
  • External Reference
  • Category
    Public Sector - Social Care

Adecco are currently working with Wolverhampton to recruit a Technical Expert and Development Officer for a 1 year fixed term contract.

Job Purpose and Role

  • Ensure the delivery of an effective financial assessment and billing service for Adult Social Care.

  • Support developments within the team responding to changes in legislation and corporate objectives.

  • Develop and maintain systems which support the department in meeting its key objectives.

  • Provide advice and guidance to assessment officers in relation to interpreting legislation.

Principal Duties and Responsibilities

  • Provide information and guidance to both internal and external customers on implementing legislation with particular reference to Fairer Charging in relation to financial assessments.

  • Maintain an up to date knowledge of legislation with particular reference to Fairer Charging in relation to financial assessments including any future developments and proposed changes to legislation.

  • Take a lead role in developing processes to support the team in meeting its key objectives.

  • Monitor requests from Social workers requesting a financial assessment ensuring assessments are completed within agreed timescales.

  • Undertake financial assessment meetings where necessary.

  • Provide advice and guidance in relation to any service user receiving Independent Living Funding.

  • Give advice and guidance on options for representation where the service user is unable to manage their own finances.

  • Monitor the care charge system to ensure that all service users receiving a chargeable service are assessed and a contribution is set up to be collected.

  • Use information from the care charge system to identify opportunities to maximise benefits.

  • Provide advice and guidance to assessment officers in relation to benefit queries in particular where service users are entitled to other benefits and where to sign post to maximise those benefits.

  • Provide advice and guidance to assessment officers on capital and savings in particular disregards and deprivation.

  • Liaise with the appropriate service to ensure that service agreements are accurate on the Care First system in order to collect the contributions.

  • Maintain accurate electronic financial records.

  • Provide training to Social Workers on financial assessment processes.

  • Oversee the annual review process ensuring financial assessments are updated within agreed timescales.

  • Develop, review and update written information for service users and carers, and other departmental staff, concerning the income collection methods available and the operation of service user savings accounts.

  • Liaise with Finance in relation to debt collection for high level debt and difficult cases.

  • To have a working knowledge of the Corporate Finance systems.

  • Request land searches in relation to ownership of property to ensure that the value of properties is appropriately taken into account by assessment officers.

  • Maintain an up to date knowledge of benefits payable to service users in the community e.g. Pension Credit, Savings Credit etc, and to assist in the claiming process where necessary.

  • Work with the department's Welfare Rights Service to ensure that where more complicated benefit claims are involved the income to the service user and the local authority is maximised.

  • Make referrals to Legal services on interpreting legislation to ensure the service acts within legal boundaries.

  • Attend court hearings in relation to debt recovery as and when required.

To speak to a recruitment expert please contact Jacob Chiverton