Fixed Term Contact Centre Operators

  • Location
    Windermere, Cumbria
  • Salary
  • Category
    Office and Secretarial - Office and Secretarial
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Are you looking for work and available immediately? We are currently recruiting Customer Service Advisors for our Client based in Windermere for a 6 month period.

This is an interesting role, where full training is given. The role involves speaking with Customers on the phone and processing orders, whilst delivering great customer service at all times, you will deal with email and online enquiries. You will have strong communication skills, both written and verbal. You will also advise Customers on the products which may be best for them and confidently answer any queries they may have. In addition you will be dealing with returns, queries and complaints. You will wear a headset for the duration of your shift and will talk to customers about the benefits of having getting a loyalty card.

Additional info.

Contact Centre - 37 hours contract but would consider 30.25 (4 days) after initial training week.

£9.12 per hour.

Rota - 4 week rolling pattern but could change 9-5.30 - one full weekend (Sat and Sun) and one other Saturday a month - may be one late shift a week until 7pm. Extremely busy lots of overtime after initial training.

Covid - screens around desks, need own cutlery, plate, lidded mug. We'll be following Government guidelines on mask wearing - these will be provided if necessary.

Training - one week - Mon-Fri 9am-5.30pm - start 19th July

Dress code - smart casual - office appropriate - no uniform

If this sounds like something you are interested in please apply today.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Pip Gray