Fully Remote Financial Support Advisor

  • Location
    Redhill, Surrey
  • Salary
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Office Assistant

Are you looking for a fully remote customer service role that is rewarding and offers a real sense of achievement? Our client is looking to expand their team of Customer Service Advisors dealing with clients who may be having financial difficulties and need your assistance. Dealing with both inbound and outbound calls, you will be offering financial support and advice, discussing various financial options that will suit them, organising payment plans, etc whilst always offering them the highest level of customer service.

What we're looking for

  • A team player, whilst also being able to work autonomously

  • Strong interpersonal skills and an excellent telephone manner

  • Positive and enthusiastic approach

  • GCSE or equivalent in Maths and English at grades A-C

The successful candidates will have a strong telephone manner, enjoy dealing with people and be able to work to deadlines and targets. Experience of working in a similar role would be an advantage, but not essential. Most important are your customer service skills!!

What's in it for you?

A wide range of benefits available which include:

  • £500 payment to you each year towards your flexible benefit allowance

  • 25 days holiday per annum, plus bank holidays.

  • Generous Pension contribution

  • Private medical insurance and other insurance products

  • Enhanced family friendly policies

  • Childcare vouchers

  • Discounts on high street brands

  • Local retail discounts

  • Quarterly bonus

  • Fully Remote

Interested? Then apply now to start your application process!!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Louise Sales