Head of Customer Services - 6 month FTC

  • Location
    Harlow, Essex
  • Salary
    £ 35000 - £ 50000 / Year
  • Category
    Sales & Retail - Customer Service Manager
  • Job type
    Permanent
  • Industry
    Procurement and Supply Chain
  • External Reference
    JN-052020-130451

Adecco Harlow are currently working in partnership with an award winning, expanding and rapidly growing online retailer who are based in Harlow.


Our client is recruiting for a Head of Customer Services for a 6 month FTC. The organisation prides itself on offering a first class service experience, the team here are established, vibrant, committed and passionate about customer centricity!


The Call Centre department are currently in a period of growth and change, therefore we are looking for a candidate who is not only experienced in heading a contact centre, but has also had exposure to, and experience within, transformation projects.


This a an exciting opportunity for an experienced Head of Customer Services who will be given the autonomy to implement innovative transformation ideas, can work strategically and aid a continued improvement of the contact centre and the service provide to their clients.


For more information, a full job description and an overview of our clients competitive salary and benefits package please email your CV direct to Adecco Harlow. Alternatively you can telephone our office to discuss the role in more detail.




Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Samantha Lock