Hire controller - Customer Service

  • Location
    Wellingborough, Northamptonshire
  • Salary
    £ 20000 - £ 24000 / Year
  • Category
    Engineering, Aerospace, Automotive - Automotive Engineering
  • Job type
    Permanent
  • Industry
    Engineering, Aerospace and Automotive
  • External Reference
    JN-092021-204763

We have an exciting role become available for one of our clients in Wellingborough. Please read on for the details!


Hire Controller/Customer service


Monday to Friday - 8.30 - 17.00


£20,000 - £24000 per Annum


Role and Responsibilities



  • Ensuring all short-term rental contracts are signed and follow up if not received before hire commences

  • Using and updating the bespoke internal IT system

  • Arranging off hire procedures when customers phone to return equipment

  • Warm calling and quote chasing

  • Liaising with the Service department to ensure trucks are available to meet the customer's requests

  • Dealing with all enquiries from customers and salesmen who require forklift trucks for hire on a short-term basis and negotiating; rates fuel and transport chargers.



  • Excellent organisation skills

  • Experience in a customer facing role, with a good telephone manner

  • Strong IT skills

  • Knowledge of the hire process for either forklift trucks, plant machinery or related equipment.


For more information please contact us on 01933 277 633 and apply now



Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Megan Jones