Housekeeping Supervisor

  • Location
    London, Greater London
  • Salary
  • Category
    Hospitality, Tourism & Travel - Housekeeper
  • Job type
  • Industry
    Hospitality, Tourism and Travel
  • External Reference

Housekeeping Supervisor

Position: Housekeeping Supervisor

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Location: Canary Wharf, London - Canada Square

Salary/Rate: £23,600 per annum (potential increase after probation)

Type: Permanent, 6am- 3pm, 40 hours per week

Job Description

Our client is currently recruiting for an early shift, Housekeeping supervisor to join their team! This will be a fixed shift between the hours of 6am-3pm, Monday - Friday, for a prestigious gym based in Canary Wharf. This is an amazing opportunity offering stability, huge benefits including an annual membership for two (worth £2400 each a year), great working environment and other employee discounts and initiatives.

As a Housekeeping Supervisor, you are not only responsible to carry out the jobs and tasks at hand in a timely manner, but also to be the face of company; this includes managing and training the department, developing client interactions, assisting with client questions and much more.

Duties will include but are not limited to:

  • Lead the Club Housekeeping team, providing coaching and feedback as required

  • Ensure that clients receive an efficient, friendly, consistent and personalised service and all areas of the Club are at the highest levels of cleanliness

  • Be aware of areas that become dirty and require extra attention and work with colleagues to ensure these are cleaned quickly

  • Ensure the changing room & toilet areas are checked regularly as per cleaning schedule, paying attention to restocking e.g. soaps & toilet rolls and shower areas e.g. floors, tiles and cubicle doors

  • Use chemicals safely and effectively as trained, using the correct chemicals for each job as per the cleaning schedule

  • Use all cleaning equipment and machinery effectively as trained, using the correct equipment for each job as per the cleaning schedule

  • Attend update training as required

  • Regular as per cleaning schedule and complete tasks as found using own initiative to prioritise the more urgent jobs that affect the members most

  • Undertake such other duties as the Operations Manager may from time to time reasonably require

  • Manage customer feedback effectively; ensure any issues or compliments are passed to the Operations Manager and dealt with appropriately to enable long-term improvements in products and services

  • Maintain standards of cleanliness, personal appearance and hygiene in line with both Company and legal requirements

  • Ensure any changing room equipment faults, failure or maintenance issues are identified and reported to the Operations Manager, as soon as discovered

  • Ensure you follow all health and safety regulations as trained, comply with legal & club requirements and that rules are observed by yourself, team members, members and guests to well-being when using the club

  • Attend regular cleaning update training to cover products, chemicals, equipment and health and safety issues

  • Complete Club induction training and Club product knowledge training and keep up to date with products and activities within the Club.

Ideal candidate and personal qualities:

  • Experience within a similar role - cleaning and facility industry

  • A friendly, fun, positive can-do attitude towards the job.

  • High attention to detail

  • Can motivate a team

  • Enhanced DBS clearance before start date.

  • Comfortable working in a fast-paced environment

  • Excellent Customer service skills

  • Flexible, hardworking and committed

We regret that due to volume of response, we can only contact successful applicants. If you have not heard from us within 14 days, then unfortunately your application has been unsuccessful.

Adecco is an Equal Opportunities employer that is happy to welcome applications for any applicant who fulfil the role requirements for this position. The Adecco group is a global company with more than 33,000 FTE employees and around 5,100 branches in over 60 countries and territories around the world. The Adecco Group offers a wide variety of services that include temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Alicia Hill