Housing Compliance Officer

  • Location
    London, Greater London
  • Salary
    £ 25 - £ 26 / Hour
  • Category
    Public Sector - Public Sector
  • Job type
  • Industry
  • External Reference

Key tasks and accountability's are intended to be a guide to the range and level of work expected of the post holder. This is not an exhaustive list of all tasks that may fall to the post holder and employees will be expected to carry out such other reasonable duties which may be required from time to time.

  1. To inspect properties in poor, overcrowded and unsanitary conditions in various locations, early in the morning, later at night and at weekends. To work proactively, often alone and with limited supervision.

  2. Use their housing and environmental health powers and make sound decisions in relation to technical and legal matters.

  3. To investigate and take the appropriate action in relation to service requests.

  4. To assist in the formulation and implementation of operational policies, guidance and initiatives.

  5. To assist Senior Officers on a regular basis.

  6. To contribute to knowledge sharing initiative and provide day to day technical support for their team.

  7. To understand and use appropriate IT systems for business improvement and promote data quality and integrity at all times. To take responsibility during enforcement inspections to ensure that they are carried out safely and effectively, in the presence of Police and/or other agencies. Ensure legal enforcement cases are driven forward and brought to a satisfactory conclusion.

  1. To help recover Financial Penalties and other orders by using effective recovery mechanisms, including liaising with the Finance, Legal and other departments.

  2. Assist in the preparation of cases and give evidence to a high standard in civil and criminal proceedings in Courts and Tribunals on behalf of Council.

  3. To act as the authority's witness in matters of private sector housing law and administration as it relates to the Council's duties, and support colleagues involved in similar activities.

  4. To assist in the preparation of, and contribute to, the annual service planning process, council policy and the formulation of indicators and measurement of outputs.

  5. To be flexible, able to cover more than one service area at any time and take on new duties and responsibilities. To cover the work of other officers as necessary in times of leave, sickness or other absenteeism.

  6. To maintain relationships with partners and stakeholders particularly landlords and tenant groups to ensure the delivery of key outputs and performance indicators. Use persuasion and advocacy techniques to ensure that satisfactory outcomes are achieved.

  7. To give high levels of customer care and recognise the service needs of clients, ensure the delivery of high quality customer service including dealing with MP/Councillor enquiries and FOI requests.

  8. To ensure that adequate records and databases are maintained including statutory registers to enable the efficient operation of the work of the Team and assist with the timely production of information and performance indicators.

  9. To comply with Data Protection and Freedom of Information Act legislation and associated regulations and guidance.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Charlotte St.Clair