Housing Options Advisor

  • Location
    Solihull, West Midlands
  • Salary
  • Job type
  • Industry
    Social Care
  • External Reference
  • Category
    Public Sector - Housing

A fantastic opportunity has emerged to join one of our housing clients in Solihull as a Housing Options advisor:

The post holder will be working from the office/home and is expected to be part of a customer-focused Housing Options service providing a wide range of advice to customers and support to Housing Options Officers and Team Leaders. You will undertake a range of administration duties across the service.

This is a full-time post (37 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in:

  • Use SCH computer systems, such as Jigsaw and Abritas, to input and manage information and produce reports as required.

  • Manage internal email and telephone enquiries.

  • Develop and maintain effective filing systems, including scanning documentation.
    * Use Microsoft Office to draft letters and emails, and design and update spreadsheets.

  • Process invoices and manage incoming and outgoing mail.

  • Assist Housing Options Officers and Team Leaders with administrative tasks such as updating data, scanning, and photocopying.

  • Work with the Housing Options Team to ensure efficient management of the Housing Register specifically in relation to Homeless Applications and medical priority.

  • Provide administrative support to Private Sector Development including carrying out property searches and contacting Letting Agents and Private Landlords.

  • Provide support and cover to other team members as required.

  • Any other duties as may reasonably be required, and which are considered appropriate to the grade of the post.

Only applicants who feel they meet the above criteria and can start on short notice need to apply for this role as the client is keen to fill this vacancy as soon as possible.

Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link into your browser: https://(url removed)/en-gb/candidate-privacy

To speak to a recruitment expert please contact Ahkas Sriskandarajah