HR Admin

  • Location
    Manchester, Manchester
  • Salary
  • Category
    HR, Sales and Management - HR Administrator
  • Job type
    Temporary contract
  • Industry
  • External Reference

As HR Administrator your role will be to provide a comprehensive and customer focused service for all first line HR and Administration duties for the whole business, covering all activities within the employee lifecycle. This may also include supporting our wider team with the provision of first level policy advice to managers on key processes such as disciplinary, performance management, grievance, paternity/maternity queries, flexible working requests and absence.

Key Responsibilities:

Operational Support

Provide clear Policy advice Managers, signposting to the correct policy and escalating to the ER Advisor where the manager requires guidance on application of the policy.

Contribute to HR project plan as required by supporting the HRBP team to delivery planned activity.


To manage all incoming queries, through the Shared Services mailbox and telephone line, triaging and escalating as required in line with Shared Service Tiered Methodology.

Resolve all Tier 1 employee and manager queries across the whole spectrum of the Employee Lifecycle.

Provide an efficient internal service by adhering to pre-set service standards / SLA's

Prepare and disseminate contractual and company correspondence such as contract amendment letters, mail merges, reports

Complete the processing of all employee change related actions including flexible working, maternity and other family friendly requests.

Contribute to the successful processing of payroll within the pre-set monthly schedule of activity, ensuring all systems updates are accurate and consistent with monthly deadlines

Systems, Processes and Data:

Responsible for the integrity of HR Data within our HR Database and supporting systems

Maintain organisational structures in the HR system

To support the continuous improvement of the company's HR processes and procedures to ensure the company is legally compliant and championing best practice.

Values and Behaviours:

Makes every effort to live the company's values through their day to day operation.

Recognises the role of the team as a part of the company's overall success and contributes to this through behaviours which demonstrate enthusiasm, flexibility and a 'one team' approach.

Ensuring effective communication with the wider business is a priority

Responsible for leading on own personal development

Work as part of the wider HR team to deliver our key objectives.

Skills & Experience:


Excellent attention to detail with strong communication skills gained from working within a similar environment or role.

Excellent time management skills with an ability to manage one's own workload to a set standard of SLA.

Able to forge strong working relationships with Stakeholders of all levels

Pro-active approach to problem solving


HR Operational experience, including supporting the management team in providing policy and process advice on all operational matters.

Working knowledge of employment law

CIPD Level 5 (or working towards)

Note taking experience for investigation meetings and hearings

Experience of managing complex cases and investigations.

Experience working with cloud-based HR and Payroll Database systems

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Linda Reynolds