HR Covid-19 Response Advisor

  • Location
    Alderley Edge, Cheshire
  • Salary
    £ 22000 - £ 25000 / Year
  • Job type
  • Industry
  • External Reference

Adecco are actively recruiting for a HR Covid-19 Response Advisor for a large company based in Cheshire. This is an exciting opportunity to join a large scale busy organisation.

The Covid-19 Response Advisor will take accountability of the internal management of cases and queries relating to Covid-19. This will include a high level of communication with employees and the subsequent logging and reporting of data.

The main duties of the role are;

  • Day to day management of the HR-Covid19 email inbox.

  • Taking inbound calls and making outbound calls to communicate information, gather information or respond to queries.

  • Effectively communicate with both employees and senior managers.

  • Update the Covid-19 excel 'tracker' in a timely fashion with exceptional levels of accuracy.

  • Provide daily reports using Microsoft Excel

  • Ensuring legal and government compliance

  • Provide reports to key stakeholders when requested

  • Undertake case interviews via phone to complete the track and trace process with individuals who have been identified as a Direct Contact, symptomatic and/or confirmed as having COVID-19.

  • Escalate complex or critical cases as appropriate

The person they are looking for will;

  • Be an expert user of Microsoft Excel

  • Have excellent communication skills

  • Possess a methodical approach

  • Problem solve whilst working in an unpredictable environment

  • Be able to work under pressure and to tight timescales

  • Be flexible, both in terms of hours of work and changing priorities

This is role is 6 month fixed term contract and the salary will be between £22k to £25k. The hours for this role are 38.75 per week. To cover the sites day hours there will a bi weekly rota - you will either work 7am to 3:30pm or 10:30am to 7pm. During the first week of training will you be based on site working 8am to 5pm Monday - Thurs and 8am to 2:30pm Friday.

This role will contain a mixture of working onsite and remote working - this will be discussed at training to suit. Due to the location - candidates do require their own transport due to no near by public transport links.

We are urgently recruiting for these roles so if you are interested and available please apply your CV now as we will be pre screening candidates shortly!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Fern Hillman