HR Operations Admin

  • Location
    Liverpool, Merseyside
  • Salary
    £13.00/Year
  • Job type
    Contractor
  • Industry
    HR
  • External Reference
    AR1128

HR Operations Administrator for a 6 Month Contract Based in Speke in Liverpool.


Candidates must have HR Operations Experience for this role.




Job Description:



  • Provides centralized human resource services and transactions. Ensures efficiency of service centre operations, technology, and transaction processes.

  • Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs.

  • Coordinates services with the human resource information systems, human resource program managers, and technology specialists.


Key Responsibilities:



  • Resolves complaints and inquiries escalated from Tier 1 that are more complex

  • Liaises with either the Centre of Expertise or HRBP when necessary, and escalate (Tier 3) when needed

  • Identifies escalation trends and opportunities for accomplishing new and different requests

  • Creates, monitors, and closes out tickets in the case management tool


Qualifications:



  • Bachelor degree or equivalent in related field preferred

  • 0-2 years' experience including 1-3 years' experience in HR Operations, or Shared Services operations, or closely related experience

  • Experience supporting multiple HR COE areas, such as Compensation, Benefits, Relocation, and Staffing

  • Knowledge of HR Portal technology desired


Job Level Description:



  • Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education

  • Works under limited supervision for routine situations

  • Provides assistance and training to lower level employees and may act as team lead or supervise lower level support employees

  • Problems typically are not routine and require analysis to understand company policy.


Capabilities:



  • Patient Focus -delivers on our promise to patients

  • Innovation -turns innovative thinking into solutions

  • Integrity -walks the talk

  • Collaboration -we are stronger together

  • Superior Performance - takes pride in results











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy












Please apply with your CV to: andrea redmond