HR Operations Admin

HR Operations Administrator for a 6 Month Contract Based in Speke in Liverpool.

Candidates must have HR Operations Experience for this role.

Job Description:

• Provides centralized human resource services and transactions. Ensures efficiency of service centre operations, technology, and transaction processes.


• Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs.


• Coordinates services with the human resource information systems, human resource program managers, and technology specialists.

Key Responsibilities:

• Resolves complaints and inquiries escalated from Tier 1 that are more complex


• Liaises with either the Centre of Expertise or HRBP when necessary, and escalate (Tier 3) when needed


• Identifies escalation trends and opportunities for accomplishing new and different requests


• Creates, monitors, and closes out tickets in the case management tool

Qualifications:

• Bachelor degree or equivalent in related field preferred


• 0-2 years' experience including 1-3 years' experience in HR Operations, or Shared Services operations, or closely related experience


• Experience supporting multiple HR COE areas, such as Compensation, Benefits, Relocation, and Staffing


• Knowledge of HR Portal technology desired

Job Level Description:

• Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education


• Works under limited supervision for routine situations


• Provides assistance and training to lower level employees and may act as team lead or supervise lower level support employees


• Problems typically are not routine and require analysis to understand company policy.

Capabilities:

• Patient Focus -delivers on our promise to patients


• Innovation -turns innovative thinking into solutions


• Integrity -walks the talk


• Collaboration -we are stronger together


• Superior Performance - takes pride in results

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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