ICT Analyst

  • Location
    Exeter, Devon
  • Salary
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

The principal responsibility of the role is to provide professional technology analytics to support the performance of ICT infrastructure, applications, techniques and processes.

Key requirements:

  • Significant experience of successfully working in a user-focused ICT service and project delivery environment.

  • Experience of working with 3rd party suppliers in the delivery of end to end ICT services.

  • Broad technical understanding and practical experience of working with a number of the processes and technologies in use within the police service, with proven aptitude to understand related concepts and their application. For example and not an exhaustive list:

  • ICT Infrastructure - Local and Wide Area Networks. Fixed, wireless, radio and mobile Networks

  • Mobile Data services. Operating systems, protocols, databases and service management tools.

  • Availability and capacity management

  • ICT Applications - Software design principles, system and service administration

  • Availability management, service validation & testing, knowledge management.

  • ICT Change - requisite products derived throughout the full change life cycle including requirements capture, service design, evaluation, implementation, change, transition, release, capacity and configuration management

  • Understanding of ICT security and background understanding of legal issues relating to ICT e.g. Data Protection and Computer Misuse Acts

  • Proven ability to analyse and use information methodically to identify problems and draw logical conclusions.

  • Proven technical problem solving skills

  • Demonstrable ability to communicate complex technical information in a way meaningful to non-specialists

  • Ability to work under pressure, unsupervised

  • Excellent presentation skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Holly Trout