ICT Field Support Officer

  • Location
    Wareham, Dorset
  • Salary
    £ 10.43 - £ 11.43 / Hour
  • Category
    IT - Architects
  • Job type
    Contractor
  • Industry
    IT and Telecoms
  • External Reference
    JN-112019-104036

To be part of the team of ICT Field Support Officers for the Strategic Alliance of Devon & Cornwall and Dorset Police, with responsibilities that include but are not limited to:-




  • Provision and support of the Alliance ICT Field Support services; IT and Communications equipment; hardware, software and ancillaries. Ensuring that they perform to agreed Force standards and service levels.

  • Installation, relocation, upgrade, fault-finding, support and repair service at police and partner locations throughout the Alliance, ensuring the best possible performance, reliability and security is achieved.

  • Integrate new hardware, systems, services and processes to support the police service's objectives and performance and to promote improved public service and confidence.

  • Assist in the testing and implementation of hardware, software and ancillaries as required by the business



  • To ensure that agreed best practices and procedures are followed and that all work is to the required standard and fully documented.



  • Maintain agreed service levels in conjunction with police service personnel and third party suppliers and support service improvement initiatives.

  • Integrate new hardware, systems, services and processes to support the police service's objectives and performance and to promote improved public service and confidence.

  • Assist in the testing and implementation of hardware, software and ancillaries as required by the business

  • Review documents, maintain records and administer stock control in accordance with ITIL processes

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Ewa Wasilewska