Inbound Call Centre Operative

  • Location
    Birmingham, West Midlands
  • Salary
  • Category
    Hospitality, Tourism & Travel - Hospitality, Tourism & Travel
  • Job type
  • Industry
    Hospitality, Tourism and Travel
  • External Reference

Fantastic opportunity based in Rubery working within an inbound call centre/customer services team within a large recruitment organisation.

Interviews will be held week commencing 19th November so early application is encouraged! You must be available to start working the following week, be able to travel to their offices in Rubery, and be able to commit to the following shift patterns:

  • 7am - 3:30pm

  • 8am - 4:30pm

  • 9am - 5:30pm

Main Responsibilities

  • Taking inbound calls from sites around the UK for temporary staffing

  • Taking inbound calls from agencies to fill bookings

  • Taking inbound calls from temporary staff to answer any question they may have in regards to casual work

  • Inputting data on an in-house system to follow a booking process

  • After training you will be given new opportunities to expand your skills and develop more into a full consultant filling bookings and dealing with more complex recruitment matters

The Ideal Candidate

  • Demonstrate a positive & proactive attitude within team at all times

  • To be appropriately cross trained and conversant with all relevant processes

  • Actively participate in knowledge sharing, coaching and mentoring

  • Maintain a strong & healthy relationship with the business at all levels

  • Ability to work in a team oriented environment

Desirable skills

  • Catering experience as this would help you understand the terms used

  • A driving license due to location

Benefits include

  • Free parking

  • Free in office vending machine

  • Fully fitted kitchen, with cooks to supply home cooked meals whilst at work. Good prices too!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Lyahna Tulloch