Inbound Customer Service Advisor

  • Location
    Glasgow, Glasgow City
  • Salary
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Adecco are delighted to be working with our nationally retained client based in Glasgow city centre as we look to supply 3 temporary Inbound Customer Support Advisor's.

Working on a temporary basis for an initial 4 month period - there is potential for this role to turn into a permanent contract with our client.

An entry level position - this role would suit someone breaking into the world of work who sees themselves growing their career with a highly respected and recognised company, seeking security in their role.

Presently this role is a work-from-home position but at some point in the future you will be expected to work from the Glasgow office as and when restrictions permit.

Hours of work are 0900 to 1700 Monday to Friday on an hourly pay rate of £9.50 per hour.

Duties include but are not limited to:

  • To take predominately inbound telephone calls and respond to basic customer queries in relation to the Motor Insurance Database

  • Be proficient at managing inbound and outbound customer requests via email

  • Update customer records if applicable and record all essential information accurately

  • Speak to customers in a professional and courteous manner

This is a really nice role for the right person. Our client is a great employer who have demonstrated their commitment to growing and developing their teams. You will form part of the Glasgow team who are led by a great manager and focused on providing excellent customer service.

If you would like more information or to apply - please follow the instructions to upload your CV.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact James Lees