Inbound Customer Service Advisor

  • Location
    Hull, East Riding Of Yorkshire
  • Salary
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

We're looking for Full time Customer Service Advisers to take incoming calls and provide a first class service to customers - £8.91 per hour.

Following a 3 week training period in Hull City Centre Offices, this role will transfer to a mixture of home/office work, so interested candidates must have access to the internet and a work space at home free from distraction.

Working a 35 hour week, we're looking for applications from people who can provide a flexible approach and are available to cover late shifts and occasional weekends as well as normal day shift hours.

Main Duties

Taking calls and providing accurate and up to date information to customers.

Dealing with queries and problem solving.

Accurate data entry and call completion notes.

Providing a follow up service and updates to customers where appropriate.

Interested applicants must have excellent communication skills, show empathy, have strong attention to detail and enjoy working with the general public.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Emma Hall