Income Officer

  • Location
    Leeds, West Yorkshire
  • Salary
    £ 26000 - £ 32000 / Year
  • Job type
  • Industry
    Public Sector and Government
  • External Reference
  • Category
    Public Sector - Housing

Are you an Income Officer looking for your next exciting opportunity?
Role: Income Officer
Salary: 26-30K
Type: Perm - 40hr/week
Location: Leeds
We are excited to be working with a socially conscious client who are looking for an Income Officer. They have strong values with a commitment to be respectful, understanding, and approachable and have a mission to provide supported housing that allows people to thrive.
The role of Income Officer will carry out a wide range of duties primarily designed to maximise income streams and minimise debts. They will ensure that financial activities are proactive and that all staff and stakeholders are engaged in working proactively to this aim.
Key responsibilities amongst other include:
* Ensure all new schemes have rent/income systems and processing in place prior to going live.
* Manage overpayment requests, checking validity and challenging/refunding as appropriate.
* To work closely with support providers giving advice and support in relation to Housing Benefit.
* Support the accurate and timely maintenance of rent accounts and view and monitor all allocated rent accounts weekly.
* Monitoring, authorisation and chasing of invoices for service charges, rental income and void invoices ensuring their collection and any payments are processed in line with procedure.
* Regularly review and chase debtors, this will involve contacting Local Authorities or other non-tenant income providers and follow through any administration issues to clear the debt.
* Analyse regional invoicing debt position and provide appropriate reports and recommendations, to support debt management.
* Referring cases for possession to court and attending court hearings.
* Provide advice and signposting tenants in relation to debt advice and benefit agencies.

The ideal candidate will be a team player but who can also manage their own workload. They will have a strong working knowledge of Housing Benefit regulation and claims process and a solid understanding of Welfare Reform and proposed changes to the Supported Living funding
If you feel you meet the above criteria or are interested in learning more about this exciting new opportunity in further detail, please get in touch.

To speak to a recruitment expert please contact Nisa Ahmed