Income Officer

  • Location
    Norwich, Norfolk
  • Salary
    £ 13.71 - £ 15.12 / Hourly
  • Job type
    Temporary contract
  • Industry
    Admin and Secretarial
  • External Reference
    JN-072022-268151
  • Category
    Office and Secretarial - Administrator

We are currently recruiting on behalf of a fantastic client based in Norwich, who are looking to add experienced Income Officers to their team on a temporary basis.


The contract is due to last 20 weeks, from day 1 of your employment.


Immediate starts available!


Monday - Friday, 8am-6pm.


£13.71 - £15.12 per hour.


Hybrid working available after initial training period.




This is an exciting opportunity to become part of a proactive and highly motivated team working to prevent and reduce debt and helping tenants maintain their tenancies.


You will be responsible for the recovery of rent arrears, providing basic welfare benefits & debt advice to tenants and presenting possession proceedings in court when necessary.


The job involves lone working, visiting customers in their homes (within covid-19 Health & Safety guidelines) and offering solutions to assist them in paying off their arrears. You must demonstrate excellent communication skills and have experience and confidence in dealing with a diverse customer group in a wide range of situations, preferably gained in a social housing environment.


Experience of income recovery work is desirable and a knowledge and understanding of casework is essential.



Due to house visits being involved with this role, you must have access to your own transport.



If you are interested in this position, do not hesitate - APPLY NOW!



*We aim to contact every applicant within 72 hours, however, please call us on O1473 2162O3 if you do not hear from us*


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Bryonie Tye