Inside Sales - Digital & Aftermarket

  • Location
    Dudley, West Midlands
  • Salary
    £ 40000 - £ 45000 / Year
  • Job type
    Permanent
  • Industry
    Sales
  • External Reference
    JN-072022-266888
  • Category
    Marketing & Advertising - Marketing

Inside Sales - Digital & Aftermarket


£40,000- £45,000


Office Dudley- Would consider Remote


Permanent



An inside salesperson to deliver the highest level of customer service for our online customers, joining a newly formed team 100% focused on migrating customers and driving sales onto the Empress platform.


Serving existing and new customers, where you will own the higher spending customer segment. The aim is to nurture and grow these high spending accounts. You will need to produce quotes, assist with parts enquires, chase the pipeline, and migrate customers onto the ecommerce website Empress. You will be the voice of the customer, ensuring that you meet and exceed customer expectations. Part of this role will also involve giving guidance to customers to self-serve and order online.




  • Produce equipment quotes

  • Chase up pending quotes

  • Understand the digital offering and drive customers onto the digital platform to order

  • Work with the wider team to input ideas on how to improve the digital offering to help support our customers to self-serve and transact.

  • Reply/ answer / chase equipment sales & queries in a timely matter via phone and email

  • Dealing with credit queries in a timely manner

  • To manage all business activity via the company's CRM system, ensuring that all required fields within the system are regularly and accurately updated

  • Liaise with the design department when drawings are required

  • Ensuring that commercial terms are maintained and accurate



Experience:




  • Be able to work in a pressurised and demanding environment to meet customer and business needs

  • The ability to serve customers fairly but differently

  • Must have the ability to prioritise

  • Be the voice of the customer inside our business

  • Must have great communication and time management skills

  • Computer literate as well as having the ability to pick-up in-house systems

  • Obtain competitor knowledge of pricing and products

  • To be a Team Player

  • Demonstrable experience of a 'Hunter' approach to sales

  • Team player and happy to pitch in on all tasks



To apply please follow the link or call Georgia on 01384 456782 for more information.
Adecco UK are an equal opportunities employer and an Employment Agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Georgia Taylor