INTERIM- FM COMPLIANCE OFFICER

  • Location
    London, Greater London
  • Salary
    £ 26.01 - £ 33.79 / Hourly
  • Job type
    Contractor
  • Industry
    Defence and Military
  • External Reference
    5981LBRW
  • Category
    Public Sector - Public Sector

JOB TITLE: Interim - FM Compliance Officer
LOCATION: South West London / some remote working
PAY RATE: £26.01 hourly Paye/ £33.79 hourly Umbrella
START DATE: ASAP
DURATION/Hours: 1 year initial contract/ 36 hours a week
IR35 STATUS: Inside



FM Compliance Manager is responsible for:



  • Responsible for ensuring that statutory and mandatory compliance percentages are maintained above 80% at all times across an eclectic estate comprising > x properties.

  • Responsible for managing the level of statutory compliance and continuous improvement of the level > 80%.

  • Responsible for identifying and escalating/resolving any gaps/slippage in the annual PPM Plan and statutory compliance.

  • Complete regular site inspections and audits to validate compliance and quality of works.

  • Review internal and external (contractor) Safe Systems of Work (SSOW) including RAMS, site rules, and Permit To Work.

  • Positively intervene and stop any unsafe or poor-quality works identified in the course of regular site inspections.

  • Using the Concerto CAFM system work with FM Building Services management to ensure that the annual PPM Plan is agreed, complete and in place by Feb for each PPM year Apr-Mar.

  • Work with and coordinate the FM Statutory Compliance Administrator and FM Performance CAFM Team to ensure that all asset data held in Concerto is accurate and that the PPM regime for each asset is CIBSE Guide M compliant and aligned to SFG20 best practice.

  • Manage the FM Statutory Compliance Administrator to coordinate and document minimum quarterly performance review meetings with key contractors to ensure that they are meeting their PPM Plan responsibilities and following the correct process for the identification and quote submission of PPM remedial works.

  • Responsible for identifying, implementing and reporting any contractor or PPM process improvement actions arising from contractor performance review meetings.

  • Work with the CAFM Team and FM Building Services Manager to develop and provide SMART management information reporting to include trend analysis reporting on PPM expenditure, PPM Remedial Works job volumes, expenditure by contractor, PPM service, site, asset.

  • Responsible for establishing and attending regular statutory compliance meetings with FM customers including but not limited to schools, GLL libraries, Enable, Places for People. Identify and escalate any non-compliance issues/risks to FM Building Services Manager and HO FM.

  • Work closely with the CAFM Team to ensure that all key contractors, customers and stakeholders have secure access to the Concerto CAFM system and are trained and competent in their understanding and use of Concerto.

  • Responsible for developing strong relationships with key contractor management to ensure a collaborative, transparent and high-performing relationship. Identify and escalate any under-performance to key contractor management for quick resolution.

  • Escalate any PPM contractor under-performance issues to the FM Building Services Manager and Head of Facilities Management together with proposals to address and remedy such issue.

  • Work with Assistant FM Building Services manager and FM Helpdesk to ensure that key PPM contractors are also delivering high levels of Reactive Maintenance in line with FM Help Desk priority expectations.

  • Work closely with VAMS and the CAFM team to ensure that annual PPM Plan accurately reflects the correct sites and assets under the responsibility of FM.

  • Provide technical advice and support to the Facilities Management team on all statutory compliance matters and latest legislation including CIBSE and SFG20.

  • Attend senior management meetings.

  • Support the HO FM and Building Services Manager in the procurement of PPM contractors and input into ITT documentation including works specifications, pricing and performance KPIs.

  • Support the HO FM and Building Services Manager to manage revenue budget by identifying opportunities for cost efficiencies which can be achieved without compromising statutory compliance.

  • Identify opportunities for innovation and continuous improvement. To develop positive collaborative relationships which foster cross-pollination of ideas, sharing best practice and which engender a "right first time" ethos within the FM Service Delivery Team.



In addition to the skill above the candidate will be able to demonstrate:




  • Proven track record in managing changing and heavy workloads

  • Line management experience

  • Excellent customer service and user liaison skills

  • Team player

  • Politically aware











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To speak to a recruitment expert please contact Rebecca Evans