Interim Head of Tenancy and Caretaking

  • Location
    London, Greater London
  • Salary
  • Job type
  • Industry
    Property and Housing
  • External Reference
  • Category
    Public Sector - Civil Service

**Interim Head of Tenancy and Caretaking**

Role: Interim Head of Tenancy and Caretaking

Salary: £550 Umbrella Per day

Duration: 6 to 9 months (possibility of extension)

Location: South London

Contract Type: Hybrid (2/3 days in office/flexible around personal needs)

Adecco housing are proud to represent South London's leading housing and services provider who help deliver change to local communities, to recruit a Head of Tenancy and Caretaking to join on an interim basis, with the real potential of extension.

Our client is one of the largest employers in the borough, and a champion in making a fundamental impact on ingrained poverty, inequality, structural racism, environmental injustice, and economic injustice.

About the role

This is an exciting opportunity to be at the forefront of delivering exceptional services across all aspects of housing development, and the key driver in associated savings programs and transformation projects.

You will be the professional lead in your field, with the opportunity to work collaboratively across departments and with other Heads of Service, and directors.

Your key responsibilities are:

  • To work jointly with the director of housing resident engagement and allocations to ensure the development and transformation of services.

  • To deliver a high-quality new integrated housing service.

  • Manage a range of tenancy officers ensuring caseloads are balanced

  • To be the divisional lead for resident involvement, and community development teams.

  • Instill a culture of customer service and 'can do attitude' across teams.

  • To be the professional lead for housing safeguarding.

  • To lead caretaking teams to ensure cleanliness across the estates.

Key Criteria:

  • Proven track record of working in a senior management role within housing, in a local authority or similar organisation.

  • Proven ability to lead a strategic team at a similar level through customer services and leadership capability

  • Experience in establishing and implementing business planning processes and performance management systems to ensure appropriate and cost-effective service delivery.

This is a fantastic opportunity for the right person to be a part of an evolving and truly customer-centric organisation committed to making a positive impact for its customers.

If you would like a confidential discussion about the role please contact our Housing Recruitment Consultant Nisa Ahmed at Adecco Housing on 07393038215 or email .

To speak to a recruitment expert please contact Cassandra Parsley