IT Assistant

  • Location
    Leeds, West Yorkshire
  • Salary
    £ 15000 - £ 18000 / Year
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

Are you a good administrator with an interset in IT....

An Award winning North Leeds law firm is looking for a 1st line support IT Assistant to support all Employee's across their full group of companies.

Key Tasks

Provide customer service via telephone and email.

  • Provide IT administration support to all employees

  • Assist employee's with IT hardware and software issues including the company's case management system.

  • Log all problems as tickets on the help desk system and escalate to external IT support if required.

  • Maintain and administer users on the telephone system.

  • Provide training to users in respect of IT and software.

  • Will be responsible for moving hardware to new locations and be able to use the comms cabinet to ensure devices are patched into the correct networks.

  • Will be responsible for installing printers, replenishing toner which will also include monitoring toner levels stock and when necessary, arrange delivery of toner and pickup of used toner.

  • Establish and maintain a good working relationship with the business and third-party suppliers as the successful candidate will be the onsite liaison for our external IT support, photocopier/printer support and telephone system support companies.

  • Contribute to polices, processes and procedures.

Salary £15,000 to £18,000 per annum.

Working hours Monday to Friday - 09:00 to 17:00

Please apply online or contact Nicola at Adecco

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Nicola Winecor