IT Helpdesk

  • Location
    Basingstoke, Hampshire
  • Salary
    £ 23000 - £ 25000 / Year
  • Job type
  • Industry
  • External Reference
  • Category
    IT - Helpdesk, Technical Support

Our client is looking for someone to join there team on a temp - perm basis. Working hours 9.00am - 5.30pm. Paying between £23-£25k. If you have been studying IT and are now looking to find work, this will be a beneficial role to you.

They are looking for a IT technician support person to join their small team, providing internal and external IT support, and helping with IT configuration and testing. Within the team, it will be possible to extend your skills in a variety of different areas due to the mixed nature of the role - more advanced IT, service delivery, AV programming, presales, training etc.

We need you to:

* Help to support our internal IT hardware and software, including Windows servers, and Office 365 administration

* Act as support to our external customers on our IT and Audio Visual helpdesk

* Test equipment before it goes out for installation

* Respond to both customer and internal issues in a timely manner

* Remotely support our field-based technicians

* Translate technical information into accessible, user-friendly language

You will have:

* Good knowledge of PC support, Office 365, networking, firewalls and infrastructure.

* An ability to communicate technical information to non-technical staff across all levels in a way that is easy to understand.

* High quality written and verbal communication.

* The ability to work under pressure and to timescales, often working on multiple projects simultaneously.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Tracy Jones