IT Operations Analyst

  • Location
    Newcastle Upon Tyne, Tyne And Wear
  • Salary
  • Category
    IT - Business/Systems Analysis
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

I.T. Service Operations Analyst

Monday to Friday, £11ph

TWFM Europe Operation Team
* Provide support to the Operations Manager in the Europe Service Team; being involved in the following areas.

* Operational Excellence of the TWFM Solution in Europe:
o Change Management
o Incident Management
o Ensuring T&A data for weekly/monthly payroll processing is delivered on time
o Service metrics reporting

Skills Needed:
* IT Operations experience (change and incident management)
* Good communication skills - written and verbal
* Good organisational skills - to ensure effective follow up and action on activities
* Ability to work with a sense of urgency to deliver against operational deadlines

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Jessica Jones