IT Support

  • Location
    Corby, Northamptonshire
  • Salary
    £ 23000 - £ 25000 / Year
  • Category
    IT - IT
  • Job type
    Contractor
  • Industry
    IT and Telecoms
  • External Reference
    JN-092021-209876

We are looking for an IT Specialist who will be responsible for working with RS Components largest customers globally.



Salary £23K - £25K pro-rata


Job Title - eProcurement Content Specialist


Location - Remote


6-month fixed term contract


As an eProcurement Content Specialist, you will be responsible for working with our largest customers globally, to support in the setup of an eProcurement relationship with RS Components via a content static file. You will also support in any un-resolved support queries our customers or internal departments face to remove dissatisfaction or any manual workarounds in relation to these content static files.


Reporting to the Senior Delivery Manager - Procurement Solutions, you will be a part of an organization that promotes personal development, growth, and career progression and who will provide you with the tools and training you need to excel in the industry.


What you will enjoy doing to be successful in this role



  • Create and distribute content files for eProcurement customers globally including planning, prioritisation and execution (setup, test, go-live).

  • Plan and manage regular refreshes of content files for our existing customer base, in accordance with the agreement RS has with the customer

  • Analyse and interpret the data used within the eProcurement systems to supply our customers with static catalogue product data.

  • Facilitate the technical journey to go live which includes set up of customer data in various systems

  • Manage simultaneous customer integrations to agreed time scales and to a high standard.

  • Ensure customer satisfaction, project timelines, accuracy, and efficiency in project completion

  • Build strong relationships with our external and internal customers across the group and any supporting third parties / marketplaces.

  • Work with third party providers to streamline our integration processes.

  • Manage the eProcurement team's shared mailbox and act as appropriate.

  • Provide support where needed in incident resolutions and service request management relating to content static files.


What you will need to be successful in this position:

Technical Capabilities



  • Experience of internet protocols - HTTP, HTTPS, SMTP

  • Experience using Excel and SQL Servers

  • Knowledge of FTP

  • Knowledge of using an Oracle database


Knowledge



  • eProcurement - Content static files and Punchout (level 2 - preferred not essential)

  • eProcurement marketplaces - Ariba, Proactis, Coupa, Jaggaer


Skills



  • Strong interpersonal and communication skills.

  • Strong organisational and planning skills

  • Good troubleshooting skills

  • Ability to work cross functional within a matrix organisation.



Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jacky James