IT Support

  • Location
    Hull, East Riding Of Yorkshire
  • Salary
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

This is an full list for all the IT team members and therefore one person will full many but not necessarily all of the responsibilities listed below and comfortable carrying out a majortiy of them as oart of a wider team:-

Be a Super Requestor / Coordinator acting on behalf of the Wind businesses in Hull, place requests for new IT services with the nominated suppliers, via their standard request processes, portals, Request for Change (RFC) forms. This will include coordinating all the IT elements of the new starter, Zero Touch Installation (ZTI) laptop builds & user account set-up & inductions, requests for Atos services as appropriate and act as Smarthands for remotely managed IT services

Assist with the Co-ordination of the issue of IT equipment and services to the new starters
Assist with the set-up of the local applications infrastructure environment, eg Prisma Shopfloor clients to be used in the SCM Blade factory.

Ensure the IT workplaces comply with the EHS safety procedures, especially those in the manufacturing area, eg the blade manufacture environment requires specific hazard awareness training & adherence

As an IT ambassador you will actively promote and help implement corporate (GS IT and WP) IT solutions acting as the local lead and linking between business & suppliers or central IT functions.

Administer and manage the IT assets and services user portals that drive the IT cost calculations, support the business in managing the volumetric based IT costs.

Procurement of hardware/software as required.

Administer the O2 account - used for mobile devices across the business.

Engage with external suppliers e.g. CIT-GS IT, Atos, and O2 when required.

Be aware and understand the relevant elements of our client's corporate strategy for IT, CIT / GSS, Wind Denmark IT model for IT services.

Manage local stocks of IT hardware including ordering in alignment with business requirements.

Assist with the setup of new workplaces relating to IT hardware

What do I need to qualify for this role:

- Good organisational skills with a methodical approach.
- Experience working within a fast-paced IT Support role.
- Ability to demonstrate excellent customer facing skills and to interact positively at all levels.
- Work professionally & confidently in a manufacturing environment & adhere to strong safety procedures.
- Excellent communication skills both verbally and written.
- Ability to work well within a team and independently with a flexible approach to work.
- Proficiency in MS Office Applications - Outlook, Word, Excel.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Amy Siziba