IT Support Technician

  • Location
    Manchester, Manchester
  • Category
    IT - Helpdesk, Technical Support
  • Job type
    Temporary contract
  • Industry
    IT and Telecoms
  • External Reference
    JN-072021-192081

DO YOU HAVE IT SUPPORT EXPERIENCE?


ARE YOU LOOKING FOR ASAP START?



An EXCITING opportunity has arisen to work for a big client who are looking to bring in someone who has strong IT help desk / support engineer skills. Having experience in SQL is ideal not a must. Training given. If you want to build on your IT skills and career, this role is for you.


Job Role


The 1st Line Support Desk Engineer will provide support to all users of our systems and solutions.


Ensure the efficient running of all hardware, software and services as part of a team of Support Desk and Technical Engineers.


Responsibilities



  • Provide telephone support, first line fault finding and investigations.

  • Ensuring the fault management system is used to record issues and provide updates to the affected client.



  • Generate and analyse system performance reports in order to proactively identify issues and opportunities for system optimization

  • Undertake appropriate training for equipment and systems as and when necessary, via formal and informal training, including on the job training.

  • Any other duties reasonably required within the skills required for the role.


Basic Qualifications



  • Demonstrates good organisational skills

  • Experienced in using financial software and systems

  • Competent in using I.T systems and Microsoft office (word, excel etc)

  • Proven data entry skills and experience


Details



  • Full time 37.5hrs Mond - Friday (Fri early finishes!!)

  • Few days in office / work from home

  • 6 months likely to extend

  • ASAP start



Please APPLY TODAY WITH AN UP TO DATE CV and someone will be in touch soon.


We aim to get through to as many candidates as possible, if we cannot for this role, we can keep you posted for future roles.











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Feisal Salemahamed