IT Technical Support

  • Location
    Basingstoke, Hampshire
  • Salary
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

IT Technical Support


Monday-Friday 9am-5.30pm



We are currently recruiting for IT Technical Support for a company based in Basingstoke. Due to increased demand, the client would like to recruit an additional team member to join their Technical Logistics department. The role is to work with the existing team of 3 people who carry out the following duties;

* Configuring PC's and Laptop's to customer specification, following their procedures

* Accurately updating stock management systems and service call logging systems

* Arranging deliveries and collections with 3rd party couriers

* Helping to schedule field service engineers and ensuring they get the hardware they need to sites to complete their service calls within SLA

* Testing IT and AV equipment ready for installation

* Preparing the hardware, logistics planning and customer reporting for larger "roll-outs" of equipment

* Occasional site visits to support field engineers when needed

* Helping with Goods In/Goods Out when needed

The skills the client are looking for are;

* Hard-working, enthusiastic, personality

* Knowledge of, and interest in, IT and AV

* Driving license - desirable but not essential

This is a temp-perm role to start immediately. Apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Tracy Jones