JOB FINDING ADVISOR

  • Location
    Birmingham, West Midlands
  • Salary
    £9.47/Hourly
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Temporary contract
  • Industry
    Sales and Retail
  • External Reference
    JFS/UK/SEPT

Can you utilise your life skills and experience to assist people in looking for work?


The Job Search Adviser role delivers a professional and high-quality customer service to members of the public who are currently claiming benefits.


£9.47 per hour - Work from home


Monday - Friday, 9:00am - 5:00pm


This is a work from home opportunity and Kit will be couriered to your home address.


INTERVIEW LINK - https://odro.io/s/pt5t2


This role is to manage inbound and outbound contacts across multiple contact channels (telephone, email, web chat) to identify and record the support needs the caller needs to order to continue their search for work. You will need to follow established scripts, procedures, processes, legislation and systems to assist the candidates in any


Participants will be offered up to three sessions where the Job Search Adviser will provide information on a one-to-one basis to provide expert information, advice and guidance, and an enthusiastic service to participants to equip them with the right information to support their job search. In order to provide personalised advice, adviser responsibilities include tailoring information to the participants situations, conducting research, monitoring developments in education, training and employment and raising awareness of support options available to them. Part of this role is to understand the participant experience which will involve engagement with participants who are part of the scheme and completing surveys to understand their experience and use this insight to improve.


During this interview you will be required to provide your right to work in the UK , can you please ensure you show all documents and they are visible to the camera as failure to do so will mean we will be unable to progress your application . All 3 of the below proofs of ID are required for your application . Can you please ensure the ID provided at interview is the ID used throughout this process? You will also need to apply for your own DBS if you are successful. We will advise how to do this.


Adecco is an equal opportunities employer











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Valerie McGowan