Jr Desktop Engineer

New
  • Location
    City Of London, Greater London
  • Salary
    £11.95/Hourly
  • Job type
    Temporary contract
  • Industry
    IT and Telecoms
  • External Reference
    JN-012021-161862

Responsibilities




  • Perform Break fix on all desktop equipment

  • To perform IMAC activities

  • To diagnose problems accurately using all the available resources and technical knowledge

  • To provide timely, quality solution keeping the customer updated and escalating if required

  • Refer to relevant procedures to perform role

  • Ensure administration is satisfactory and up to date

  • To carry out other tasks as requested by Team Leader

  • Carry out any 'ad hoc' assignments as and when required.

  • To be compliant with health and safety company policy and legislation.




Knowledge, Skills, Experience



Knowledge / Skills



  • Customer liaison skills

  • Decision making.

  • Windows OS literate

  • Experience with Active Directory

  • Basic hardware knowledge, Laptop Keyboards, Memory, Hard drives

  • Experience with Network builds

  • Experience with network printer installs and configuration

  • Experience with Microsoft applications in particular Office Suite, Visio/Project

  • Experience with VPN and remote work on machines

  • Good troubleshooting skills



Experience



  • IT engineering experience - 1 years +

  • A basic understanding of analytical troubleshooting

  • A basic understanding of networks and windows Operating systems

  • Must be able to diagnose and repair desktops and laptops



Behaviours



  • Team player

  • Co-operative/flexible

  • Can work under pressure

  • Good Communication skills

  • Customer Care Skills











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: sarah hughes