Litigation Administrator

  • Location
    Blackpool, Lancashire
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Permanent
  • Industry
    Banking and Financial Services
  • External Reference
    JN-072019-79011

New Role - Legal Administrator - Phone based- Blackpool - £17,000 + Bonus + salary progression - APPLY NOW!


Assessment centre dates avaiable NEXT WEEK and starts on 1st August!!!!!


We are looking for a number of candidates to join a leading legal firm based in Blackpool (FY4) on a permanent basis due to expansion.


We are looking for people with good customer service, administration and numerical skills, previous experience in a similar role is not required.


You will have the ability to demonstrate excellent communication skills while employing a firm but fair approach towards customers, ensuring they comply with regulations. You will deliver a prompt, efficient, professional service at all times which assists their colleagues, ensuring team targets and company objectives are met.


Responsibilities include:


� Manage outstanding County Court Judgements.


� Contact customers to aid the implement repayment schedule and terms.


� Negotiating affordable repayment plans.


� Collecting overdue County Court orders.


� Handling incoming phone calls by customers, courts and 3rd parties to assist their queries.


� Correctly identify vulnerable customer groups and ensure the correct outcome for the customer.


� Take responsibility for risk and compliance within the remit of your role.



Salary, package and benefits:


� £17,000 salary + a discretionary bonus paid monthly (taking your salary to £19500 if achieved)


� 36.25 hours a week - Monday to Friday between 8am - 7pm (5pm on a Friday) with approximately one late shift 11:00am - 7:00pm (flexibility required)


� 22 days holiday allowance (increasing to 28 with tenure) + 8 paid bank holidays


� Flexible working hours


� Quarterly Reward & Recognition evenings


� Workplace pension scheme


� Enjoyable working environment (ping-pong tables, refreshments, facilities, regular work nights out)


� Training & NVQ programmes


� Career progression opportunities with a career path for each role


Please note all offers are subject to background credit & DBS checks


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Judi Webster