Maintenance Administrator

  • Location
    Ilford, Greater London
  • Salary
    £ 20000 - £ 25000 / Year
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

We currently have an exciting opportunity for a Maintenance Administrator to join an organisation based in Redbridge.

The company are a successful property management company who manage properties up and down the country. As a Maintenance Administrator, you will be liaising with property owners, tenants, local authorities and engineers to respond to issues in a timely manner, as well as ensuring compliance and health and safety certification remains updated.

Your day to day duties will include:

  • Managing a large portfolio of properties in relation to maintenance and repairs.

  • Arranging maintenance jobs from raising jobs, completing jobs, using CRM system, and dealing with general day to day queries from local authorities, landlords and service users.

  • Answering a high level of calls from tenants, landlords, contractors, Local Authorities.

  • Assisting with lettings, quoting rents, providing relevant information, and arranging appointments for lettings manager to view properties.

  • Provide quotes to landlords for new acquisition works in order for the property to meet Local Authority rental standards.

  • To keep up to date records of work, to gather statistical information and produce reports where necessary.

  • To ensure that company policy and procedures regarding finances are followed in relation to repairs and maintenance.

  • Inspecting properties to check reported issues and to check contractors works once completed

  • Resolving Local Authority complaints, ASB complaints, tenant complaints and providing excellent customer service.

  • Signing off and processing invoices from contractors, uploading invoices ready for payment for the finance department onto their CRM system.

  • Creating staff rotas and updating the in-house contractor rotas.

  • Using the CRM system to update property information, raise jobs, assign contractors to jobs, close off jobs, create invoices for landlords.

You will be working in a friendly, dedicated team where every employee feels empowered and valued. In return, the company offers excellent benefits and incentives including free lunches and social events (pre/post COVID!). Employees are encouraged to undergo further training and development - this isn't just a job, but a career!

We are welcoming CVs and applications from candidates who have worked in a similar role previously, either in reactive repairs, housing, facilities management or property. If you feel you have the relevant skills and experience, we would love to hear from you! Please apply or call Anna at Adecco Romford.

Please note, there is no on-site parking however there is parking available close by. They are situated close to the central line, with accessible bus routes from Romford and Ilford.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Anna Nolan