Merchandise Administrator (customer Support)

  • Location
    Welwyn Garden City, Hertfordshire
  • Job type
    Contractor
  • Industry
    Admin and Secretarial
  • External Reference
    JN-102021-211980
  • Category
    Office and Secretarial - Administrator

Hi Adecco UK are recruiting for Merchandise Administrators to work for one of our prestigious clients based in Welwyn Garden City. You do not need Merchandising experience, but must be organised and be able to track/report using excel.


Title: Merchandise Administrator
Location: Welwyn Garden City
Duration: 3 Months (Potential to be extended)
Hours: 37 hours per week, Monday - Friday


About the role:


You will be a key part of the Merchandising department team, supporting your Merchandising Planning Manager to ensure our product arrives at the right place and at the right time.


You will be responsible for:



  • You will be the key contact for intake and distribution on your

  • Track OC's and PO's and be the point of contact for suppliers and hubs

  • Update PO's and ensure housekeeping is up to date to maintain accurate intake forecasts for your area - Update your team on intake and supplier delivery issues to ensure any problems are resolved quickly.

  • You will ensure that all Critical Paths are up to date and ready for the weekly Critical Path Meetings

  • Keep the launch tracker accurate and engage SSP on lines and initial stock levels to deliver 100% launch, flagging any issues. You will respond quickly to store and supply chain queries.

  • Understand the management and throughput of stock from allocation to replenishment and stock required to deliver sales, work with SSP to make recommendations to maximise output.

  • You will manage the administration of the clothing range and plan alongside your buying counterparts, ensuring product details are accurate as directed by your manager. You'll be organised and clear on the department work plan.

  • Carry out amendments to orders and be the key point of contact for HSC in my team.

  • Accurately set up and run weekly trade reports and ad-hoc reports to provide performance insight.

  • Undertake analysis to understand department performance as directed by your

  • Following our Business Code of Conduct and always acting with integrity and due diligence


Relevant Experience:



  • Organisation and administration

  • Commercial / retail experience

  • Data analysis and numeracy

  • MS Excel / Office - Range planning tools


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Ben Coles