Merchant Partnerships Manager

  • Location
    London, Greater London
  • Salary
  • Category
    Banking & Financial Services - Project Management
  • Job type
  • Industry
    Banking and Financial Services
  • External Reference

Role: Merchant Partnerships Manager

Reporting to: Marketing Director

Type: Maternity Cover

Hours: Full time, 9am to 5pm (and as required to fulfil job requirements)

Location: London

Salary: £47,000

Bonus: Company Plan


  • Manage a portfolio of 50+ existing partners. Hold regular performance review meetings and marketing planning workshops to drive revenue and footfall to each merchant, enhancing the strength of each relationship.

  • Acquire and new brand eGift Cards and set up on our employee benefit and incentive platforms.

  • Work with merchant partners to encourage discount increases and promotions to feed into our platforms and B2C user engagement marketing programmes. Running an innovative high-volume email engagement programme every week requiring strong content from the merchant partners.

  • Working closely with the wider merchant and marketing teams, help develop a strong and attractive package of discounts and promotions for the key Black Friday and Christmas period.

  • Acquire new retailer / merchants on to the network through telephone and face to face / screen to screen sales and strong business case submissions.

  • Work with existing network partners to develop promotions and marketing programmes to drive footfall into our network.

  • Work with merchant partners to drive additional revenue through paid for media activity on platform, in email and within digital magazine.

  • Manage day to day relationships with our digital content partners.

  • Ensure all merchant product catalogues and location data is maintained and up to date within the relevant platforms.

  • Work closely with IT to manage any operational issues / problems requiring deactivation & reactivation of digital content.

  • Regularly update internal sales and wider teams on merchant performance, new products, offers and promotions.

  • Attend industry events & meetings as appropriate.

  • Produce monthly summary performance reports. Analyse and report back on KPIs to the business.

Our client values 'solution-seekers' and love a positive attitude - people who want to make the most of every day and situation with a belief that we can always find ways to do things better. They always appreciate a good sense of humour and vibrant energy.

Other qualities to have:

  • Someone with hunger and drive to succeed. You will be motivated by results and seeing our merchant revenue and performance and capabilities continue to grow and develop.

  • Comfortable with working in a fast-paced, 'let's do it' environment.

  • Someone who takes pride in their work and shows ownership in their activity.

  • A great team-player who enjoys working with others to achieve exceptional team results.

  • Highly organised with an ability to plan and juggle several projects and tasks at the same time; self-motivated and capable of working autonomously in a fast-paced environment.

  • Attention to detail is essential.

  • Looking to continually, learn, develop and improve.


  • A good understanding of prepaid card solutions and retail brand Gift Cards / eGift Cards.

  • A good understanding of the retail and affiliate world, ideally with established connections.

  • An understanding of employee benefit, engagement and incentive solutions is useful, but not essential.

  • Very good account management, presentation and negotiation skills.

  • An appreciation of B2X marketing promotions in an eCommerce environment.

  • Analytical and always looking for insight that will drive continual performance improvements.

  • Strong Microsoft Office - Excel, Word, PowerPoint.


  • Competitive salary with performance bonus

  • Excellent benefits package - season ticket loan, shopping discounts at the UK's top high street and online retailers, monthly Ticket Restaurant prepaid card top-ups, flexible benefits, buy/sell annual leave, gymflex, and many more

  • Commitment to your training and career development, with financial study support

  • Reward and recognition initiatives to celebrate individual and team achievements

  • Regular and varied calendar of fun events, including free breakfasts, 'Pizza Friday', comedy, and much more

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Millie Edwards